Privacy policy

Cordace operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Cordace is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: name, address, billing/shipping address, phone number, email address

  • Financial information: card numbers, payment methods, transaction details

  • Account information: username, password, settings, preferences

  • Transaction information: viewed/purchased items, returns, exchanges

  • Communications: support inquiries, messages

  • Device information: browser, IP address, device ID

  • Usage information: interactions with the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you

  • Automatically through your use of the Services (e.g., via cookies)

  • From service providers acting on our behalf

  • From partners or third parties

How We Use Your Personal Information

We may use your information to:

  • Provide, tailor, and improve the Services

  • Process payments and fulfill orders

  • Offer a personalized shopping experience

  • Send marketing and promotional content

  • Prevent fraud and enhance security

  • Provide customer service and communication

  • Comply with legal obligations

How We Disclose Personal Information

We may share your personal information:

  • With Shopify and vendors who perform services on our behalf

  • With business/marketing partners to provide targeted promotions

  • With your consent (e.g., shipping partners or social logins)

  • With affiliates and within our corporate group

  • During business transactions (e.g., mergers, bankruptcy)

  • To comply with law enforcement or defend our rights

Relationship with Shopify

Our Services are hosted by Shopify. Your personal data may be shared with Shopify or third parties, including in other countries, to operate and enhance the Services. Shopify may use your information for its own purposes as a data controller. To understand how Shopify processes your personal information, please visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites or platforms that we may link to. We recommend reviewing their policies before engaging with them.

Children’s Data

Our Services are not directed to children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If a child has submitted personal data, a parent or guardian may contact us to request deletion.

Security and Retention of Your Information

While we implement security measures, no system is completely secure. Please avoid transmitting sensitive information via unsecured channels.

We retain personal data only as long as necessary to:

  • Maintain your account

  • Provide the Services

  • Meet legal obligations

  • Resolve disputes

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access / Know your data

  • Delete personal data

  • Correct inaccurate information

  • Portability of your information

  • Manage communication preferences

  • Object or restrict processing (EU/UK residents)

  • Withdraw consent

To exercise any rights, you may contact us directly or use any available tools on the Services.

We will not discriminate against you for exercising these rights.

If you’re in the UK or EEA and wish to contact your local data authority, you can find them here.

International Transfers

We may transfer your personal data outside your country. For UK/EEA residents, we use legal mechanisms like Standard Contractual Clauses when necessary.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated "Last updated" date.